Terms and Conditions
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Terms and Conditions
Welcome to J&A Tours and Travels. By booking with us or using our website, you agree to the following Terms & Conditions. Please read them carefully before proceeding.
1. General Terms
- All bookings made through J&A Tours and Travels are subject to availability.
- Prices, itineraries, and inclusions may vary based on travel dates and external factors.
- We reserve the right to modify or update these terms without prior notice.
2. Booking & Payment
- Full or partial advance payment is required to confirm a booking.
- Payments must be made through approved and authorized payment methods only.
- Failure to pay within the specified period may result in automatic cancellation.
3. Cancellation & Refund Policy
- Cancellations must be requested in writing (email/WhatsApp).
- Refund eligibility depends on the package type, service provider, and time of cancellation.
- Booking fees, flight tickets, and hotel reservations may be non-refundable.
- Refunds, if applicable, will be processed within 7–21 working days.
4. Travel Documents
- Guests are responsible for carrying valid government ID, passports, visas, and permits.
- J&A Tours and Travels is not responsible for issues arising from invalid or missing documents.
5. Itinerary Changes
- Itineraries may be modified due to weather, political situations, or unavoidable circumstances.
- No refund will be offered for unused services due to guest decisions or unforeseen events.
6. Liability
- We act only as an intermediary between customers and service providers (hotels, airlines, transport partners).
- We are not responsible for delays, accidents, loss of property, or service disruptions beyond our control.
7. Guest Responsibilities
- Guests must follow safety instructions and local laws during their trip.
- Any damage to property caused by guests must be compensated directly to the provider.
8. Force Majeure
J&A Tours and Travels is not liable for cancellations or delays caused by natural disasters, political unrest, strikes, epidemics, or other events beyond our control.
9. Use of Website
- You agree not to misuse our website, engage in fraudulent activities, or copy our content without permission.
10. Contact Information
If you have any questions about these Terms & Conditions, feel free to contact us:
Email: tours@jagroup.info
Phone:+91 9605402648