Ms. Swapna Raju holds a Master’s Degree in Tourism and Hospitality Management from Anna University and brings nearly 12 years of experience across Tourism, Migration, and Banking sectors. She has over 4.5 years of international experience in the Middle East, gaining exposure to global customer service and travel operations. Swapna has strong expertise in client relations, destination management, and operational excellence. She plays a key role in managing and developing J&A’s tourism division. Her focus on quality, innovation, and customer satisfaction strengthens the company’s reputation in travel and migration services.