Privacy Policy

Last updated: January 2025

J&A Tours and Travels (“we”, “our”, “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or use our travel services.

1. Information We Collect

1.1 Personal Information

We may collect the following details when you book a trip or fill out a form:

Full name
Email address
Phone number
Address
Date of birth
Passport details (for international travel)
Travel preferences

1.2 Payment Information

Payment method and transaction details are collected securely. We do not store full card details.

1.3 Travel Information

We collect travel dates, destinations, hotel choices, and guest information needed to arrange your trip.

1.4 Automatically Collected Information

When you browse our website, we may collect:

IP address
Device & browser details
Pages viewed
Cookies & analytics data

2. How We Use Your Information

To process bookings and travel arrangements
To send confirmations and travel updates
To communicate regarding your trip
To provide customer assistance
To improve our website & services
To send offers and newsletters (only if you opt-in)
To comply with legal obligations

3. Sharing Your Information

We may share your information with:

Airlines, hotels, transport providers, tour guides
Payment gateway providers
Legal authorities (only when required)

We do not sell or rent your personal information.

4. Data Security

We use SSL encryption, secure servers, and trusted payment systems to protect your data. However, no digital system is 100% secure.

5. Cookies

Cookies help us analyze website usage and improve user experience. You can disable cookies in your browser, but some features may not work properly.

6. Your Rights

You may request:

Access to your personal data
Correction or deletion of your data
Withdrawal from marketing emails
A copy of your stored data

7. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

8. Children’s Privacy

We do not knowingly collect data from children under 16, except for travel bookings made by parents/guardians.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page.

10. Contact Us

J&A Tours and Travels
Email: tours@jagroup.infon
Phone: +91 9605402648
Address: Kerala, India